Installing Photosmart printer, 1st used windows 10 driver, not HP Driver. Printer worked Scan does not work. Tried re-installing (user guide calls. Troubleshooting guide and online help for your HP Photosmart C All-in-One Use the HP Print and Scan Doctor to help resolve Printer Offline conditions. VueScan is the best way to get your HP Photosmart C working on Windows 10, Windows 8, Windows 7, macOS Mojave, and more. See why over 10 million.

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Reinstall the HP Software and check for any difference.

See your browser’s documentation for specific instructions. Tried re-installing user guide phltosmart for hp software monitor to workdoes not reinstall, wizard calls for uninstall.

HP Photosmart C All-in-One Printer Troubleshooting | HP® Customer Support

Fill in information for printer location and a comment Optional: Fill in information for printer location and a comment. Please return to the product information page and verify the numbers provided or try again later. Click Set as the default printer Optional: Be aware that if you have other printers installed on your PC, those printers will need to be reinstalled once completing these steps.


Didn’t find what you were looking for? Installing Photosmart printer, 1st used windows 10 driver, not HP Driver.

Europe, Middle East, Africa. Asia Pacific and Oceania. The serial number provided does not match the previously selected product.

This product was sold by a reseller.

If you “lost” even the basic print function trying the above or other procedures, you can get it back. Thus, the warranty has been removed from this product. This process can take several minutes depending on the number of warranties being checked. Select from the products you own. Would you like to view the product details page for the new product? Leave the USB cable disconnected during the software installation – reconnect when instructed to do so during the latter part of the installation procedure.

HP Photosmart C3180 All-in-One Printer Troubleshooting

Message 1 of 2. Already have an HP account?

Click Set as the default printer. This product was sold by tl third party. The Virtual Agent is currently unavailable. Update your registry using the Reg file below that will change some printer related policies for your PC: Product sold without warranty: If nothing at all works to get the software installed, then Windows 10 will indeed provide basic print function, although sadly, the scan option is not included in v3180 “basic” Windows 10 Drivers. Type a printer Name or use the phofosmart.


This topic has been locked due to inactivity for a long period of time. Javascript is disabled in this browser. Please use the product number and serial numbers of the new product to validate warranty status.

Sometimes the two are compatible with the latest Windows 10 — and sometimes, not-so-much. Warranty removed from product: Product sold by third party: