The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M Applying eTOM (enhanced Telecom Operations Map) Framework to Non- Telecommunications Service Companies – An.
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This page was last edited on etm Decemberat There have been many versions of eTOM. Eotm initial goal was to facilitate the creation of ‘interoperable network management products’. TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your telefom.
Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.
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These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. From Wikipedia, the free encyclopedia. Get Involved Join the Frameworx Community discussion.
Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.
Wtom this manner the Business Process Framework map covers the whole value chain. The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes.
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The Business Process Framework eTOM is a standard maintained by the TM Forum an association for service providers and their suppliers in the telecommunications and entertainment industries. Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.
Background to eTOM
It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. At the opertions level, the framework has three major areas, reflecting major focuses within typical enterprises:.
The development of the business process standardization for telecom service providers started with the founding of the TM Forum in Handbook of Network and System Administration. Case Studies Case study: Expand your Frameworx foundation: What’s new View all news. The map also indicates the interaction between processes. Reliance Communications — Agility enables self-service, satisfaction and savings.
Business Process Framework eTOM processes fall into three major process areas,  as shown in the diagram:. Check here to find out. Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification. Views Read Edit View history.
Business Process Framework (eTOM) – Wikipedia
Standards Telecommunications systems Teleco service management. Commons category link is on Wikidata. Version 14 was published in May Virgin Media — How to gain agility, configurability and faster launch times. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes.
NovemberKuala Lumpur, Malaysia. It is a hierarchical catalog of the key business processes required to run a service-focused business.